About
I am a skilled Customer Support Associate with experience in handling customer queries and using Microsoft Excel. I also have a passion for Cyber Security and have completed an internship in this field. I completed Msc. in Cyber Security and have a strong knowledge of various security tools and techniques.
Skills & Expertise (15)
Work Experience
Customer Support Associate
HRHNext Services Limited
December-2024 - Present
Provided excellent customer service by handling customer queries and concerns. Also gained experience in using Microsoft Excel for data analysis.
Intern - Cyber Security
CyberSecured India
December-2023 - March-2024
Completed a 3-month internship where I gained hands-on experience in various cyber security techniques such as privilege escalation, network scanning, and using tools like Burp Suite and Metasploit.
Education
Msc. Cyber Security
2022 - 2024 · India
Bsc. Mathematics
2017 - 2020 · India
Higher Education
2016 - 2017 · India
Secondary Education
2014 - 2015 · India
Certifications
Foundation Level Threat Intelligence Analyst
ArcX · N/A
Completed training in threat intelligence analysis.
Blue Team Junior Analyst
E-learning Blueteam Security · N/A
Completed training in blue team security techniques.
Introduction to Cybersecurity Badge & Network Technician Course Completion
Cisco · N/A
Completed training in basic cybersecurity and network technician skills.
Soc Fundamentals & Web Investigate & SIEM Investigate Badges
Letsdefend · N/A
Completed training in SOC operations and web and SIEM investigations.
OCIFoundations Associate
Oracle · 2023
Obtained knowledge and skills in Oracle Cloud Infrastructure.
Interested in this developer?
Profile Score Breakdown
Profile Overview
Availability Details
Current Company
hrh next pvt ltd
Notice Period / Can Join
Immediately
