Gowtham Gowda

Operational Analyst

Reconnect Energy Private Limited

Sep 2024 - Present

Ensured timely and accurate processing of daily operational and financial transactions by extracting, validating, and reconciling large datasets in SQL and Excel, maintaining data integrity across all reporting deliverables. Prepared and submitted Daily, Weekly, and Monthly MIS reports and checklists to leadership, meeting SLA/KRA deadlines and aggregating multi-source data into actionable formats for decision-making. Tracked trends within daily deliverables (SLA/KRA) and worked with cross-functional teams to enhance process and procedure knowledge, contributing to a 20–30% reduction in daily DSM charges. Identified, escalated, and resolved operational issues and discrepancies within established guidelines, using sound initiative while routing complex problems to senior stakeholders when required. Designed and maintained interactive dashboards in Excel and Power BI to monitor KPIs, operational efficiency, and performance trends, improving real-time visibility for business stakeholders. Conducted variance analysis and root-cause reviews to identify operational gaps, performance misses, and process improvement opportunities, recommending data-driven corrective actions. Followed structured processes for identifying, documenting, and reporting operational risks/incidents in line with internal reporting procedures and rigor. Collaborated effectively both independently and as part of cross-functional teams (Operations, Customer Success, Business) to translate requirements into reporting solutions and resolve process inefficiencies. Documented reporting processes and maintained SOPs to ensure consistency, accuracy, and knowledge continuity across the team. Drove automation of recurring reporting workflows using advanced Excel and SQL-based solutions, reducing manual effort and improving processing turnaround.