Hari Prasad Marichetla

Customer Service Representative

Anakapalle, AP, India 0+ yrs exp 86 · Excellent

About

Customer-focused and detail-oriented professional with hands-on experience in communication, record-keeping, and coordinating with internal teams. Proficient in MS Excel and Word with strong verbal and written communication abilities. Proven ability to handle inquiries accurately, resolve issues promptly, and maintain thorough interaction records. Seeking a Customer Service Representative role to contribute strong interpersonal skills and a commitment to high customer satisfaction.

Skills & Expertise (20)

Email Expert

9.0/10

Years Exp

Google Sheets Advanced

8.0/10

Years Exp

issue resolution Advanced

8.0/10

Years Exp

Record keeping Advanced

8.0/10

Years Exp

MS Excel Advanced

8.0/10

Years Exp

Python Intermediate

5.5/10

MySql Intermediate

5.0/10

Postgresql Intermediate

5.0/10

Jupyter Notebook Intermediate

4.5/10

VS Code Intermediate

4.5/10

Postman Intermediate

4.5/10

Power BI Intermediate

4.5/10

GitHub Intermediate

4.5/10

Git Intermediate

4.5/10

Matplotlib Intermediate

4.0/10

Seaborn Intermediate

4.0/10

Java Intermediate

4.0/10

Dashboard Creation escalation MS Word

Work Experience

Data Analytics Intern

Adhoc Networking

Dec 2025 - Mar 2026

Communicated data findings clearly to stakeholders via email and structured reports, ensuring accurate and timely information delivery. Maintained detailed records of datasets, analysis steps, and reporting actions to support documentation and follow-up. Coordinated with internal teams to resolve discrepancies and ensure smooth workflow across departments. Handled client queries by providing accurate insights and resolving issues promptly and professionally. Used MS Excel and Google Sheets extensively for data organization, record maintenance, and structured reporting on a daily basis.