sharbani D

2+ yrs exp 71 · Very Good

About

Detail-oriented and adaptable professional with over 7 years of combined experience in customer service, banking operations, and teaching. Skilled in process management, client servicing, and data handling with expertise in finance and business administration. Strong communication and problem-solving skills with a proven ability to work collaboratively in dynamic environments.

Skills & Expertise (12)

Teaching Advanced

8.0/10

Years Exp

Customer Service Advanced

7.3/10

Years Exp

Loan processing Advanced

7.0/10

Years Exp

Sales Advanced

7.0/10

Years Exp

Problem Solving Advanced

7.0/10

Years Exp

Training Advanced

7.0/10

Years Exp

Banking Intermediate

6.8/10

Years Exp

Relationship Management Intermediate

6.5/10

Years Exp

Accuracy Intermediate

6.0/10

Years Exp

Creative Thinking Intermediate

5.5/10

Years Exp

Data Entry Intermediate

5.0/10

Years Exp

tally Intermediate

4.0/10

Years Exp

Work Experience

Project Manager

Teleperformance

Dec 2015 - Jan 2018

Managed and coordinated projects to improve customer service delivery. Provided in-house training and process support to team members. Ensured adherence to quality and compliance standards.

Team Member

Bank of America

Present - 1 Year

Assisted in loan processing and handled back-office operations. Promoted and sold banking products to clients. Collaborated with team members to meet performance targets.