hiralal sharma

Customer Support and Data Entry Specialist

Aligarh, Uttar Pradesh 74 · Very Good

About

Experienced customer support and data entry specialist with knowledge of communication, Excel, data handling, and computer operations. Looking for an opportunity where I can use my skills effectively.

Skills & Expertise (9)

Hindi Advanced

8.0/10

Years Exp

Customer Support Intermediate

7.0/10

Years Exp

Communication Skills Intermediate

7.0/10

Years Exp

Call handling Intermediate

6.5/10

Years Exp

Data Entry Intermediate

6.0/10

Years Exp

Microsoft Excel Intermediate

5.5/10

Years Exp

MS Office Intermediate

5.0/10

Years Exp

Computer Knowledge Intermediate

5.0/10

Years Exp

Basic Power BI Beginner

4.5/10

Years Exp

Work Experience

Customer Service Executive

Micromax

Present - Present

Handled customer queries and service support. Assisted customers with issue resolution. Maintained customer satisfaction.

Retention Executive

Vodafone

Present - Present

Worked in customer retention process. Managed customer calls and resolved concerns. Helped retain existing customers.

Field Service Associate

Amazon

Present - Present

Worked in field service operations and customer handling. Managed timely service and delivery support. Maintained professional customer interaction and service quality.