Hirendra Pratap singh

Customer Care Executive

Bhopal, Madhya Pradesh 1+ yrs exp 84 · Excellent

About

To work in an environment which encourages me to succeed and grow professionally where I can utilize my skills and knowledge appropriately.

Skills & Expertise (15)

HTML5 Intermediate

5.5/10

Years Exp

CSS Intermediate

5.5/10

Years Exp

JavaScript Intermediate

5.5/10

Years Exp

MS-Office Intermediate

5.0/10

Years Exp

bootstrap Intermediate

4.5/10

Years Exp

MySql Intermediate

4.5/10

Years Exp

React JS Beginner

4.0/10

Java Beginner

4.0/10

JSP Beginner

3.5/10

JDBC Beginner

3.5/10

HTML5 & CSS3 JavaScript coding React Js Developer Bootstrap Framework Git/GiHub

Work Experience

RF Engineer

Escalate Pvt Limited

Present - Present

Worked as an RF Engineer at Escalate Private Limited for one year, responsible for monitoring and optimizing wireless network performance. Conducted site surveys, analyzed signal strength and coverage, identified network issues, and supported troubleshooting activities. Coordinated with technical teams to improve network quality, maintain RF documentation, and ensure reliable communication services while following industry standards and project requirements.

Web Developer (Internship)

Maestro Infotech

Present - Present

I completed a 4-month internship at Maestro Infotech, where I worked as a Web Developer. During my internship, I gained hands-on experience in HTML, CSS, JavaScript, and PHP. I also worked on a live project named 'iTomato,' which is a travel-oriented website. This project helped me strengthen my development skills, understand real-world project workflows, and improve my ability to work in a team.

Customer Care Executive

Magnum

Mar 2023 - Dec 2024

My responsibility here was to solve customer problem as per company policy, I used to solve the customer problem. I used to offer them return and refund as per customer problem.