About
Technical Support Engineer with around 2+ years of experience in IT operations and web development. Delivered 99.9% system uptime for a 40 user environment and optimized PostgreSQL/MongoDB schemas to cut data retrieval time. Translated complex technical issues into clear solutions for cross functional teams and built responsive web features using JavaScript and React.js.
Skills & Expertise (56)
Work Experience
project engineer
carrier abound bangalore
Jun 2026 - Present
Support Operational Specialist/Software Developer
Amazon Ops Bengaluru
Dec 2024 - May 2026
Served as a technical liaison, utilizing HTML5, CSS3, and JavaScript to communicate complex issues and solutions to cross functional teams, ensuring effective collaboration and problem solving. Analyzed large datasets using SQL & Python, identifying inefficiencies and contributing to operational improvements. Collaborated with internal teams to troubleshoot and resolve challenges, ensuring seamless operational support. Collaborated with internal teams to design and implement REST APIs, utilizing Git for version control and ensuring seamless integration with MySQL and MongoDB databases.
Web Associate
UPRIO
Jul 2024 - Nov 2024
Optimized database schemas in PostgreSQL and MongoDB using SQL, resulting in a 30% increase in data retrieval speed and a 25% improvement in application stability, while utilizing Bootstrap and Tailwind CSS for responsive web design. Collaborated with the team to deploy responsive web features. Utilized React.js and Angular to develop responsive web features, ensuring a 95% uptime and supporting a team of 10 developers in deploying new features using Git and REST APIs.
IT Operations and Infrastructure support
Rohan Infra Builders and Developers
Nov 2023 - Jun 2024
Managed internal IT infrastructure, utilizing Vue.js and CSS3 to develop a custom dashboard for system monitoring, ensuring 99.9% system uptime for 40 employees and reducing downtime by 40% through proactive maintenance and troubleshooting. Developed and implemented a communication plan, utilizing strong analytical and problem solving skills to ensure effective teamwork and collaboration among internal teams, resulting in a 20% increase in team productivity.
Technical Project Associate
Effronics mangalagiri
Jul 2023 - Jul 2023
Utilized JavaScript and HTML5 to develop a web module, collaborating with the team to ensure effective communication and problem solving, and resulting in a 15% increase in project efficiency.
Junior Developer – Summer Intern
IIT Bhubaneswar
Jul 2022 - Jul 2022
Developed web modules using React.js and Angular, and automation scripts using JavaScript, under faculty mentorship, resulting in a 10% increase in project automation and a 12% reduction in manual errors. Participated in English communication workshops to strengthen presentation & collaboration skills. Utilized MySQL and MongoDB to design and implement databases for web applications, ensuring data integrity and security, and resulting in a 18% increase in data retrieval speed.
Education
Bachelor of Technology (B.Tech) – Computer Science & Engineering - RVR & JC College of Engineering
2019 - 2023 · Afghanistan
Certifications
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Skills (56)
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