About
To seek challenging position, where I share my creative skills & knowledge and to be a part of team that helps to improve that organization in good manner and create new ideas to improve work performance for a better output.
Skills & Expertise (14)
Work Experience
Associate Functional Consultant
Excellon software Pvt. Ltd.
Jul 2022 - Present
Assisting Bajaj Automobile Stakeholders and sales agent on their incident related to their technical issues, configuration, Troubleshooting, Reboot & restore the services such as a inventory, planning, sales, services and management (BU). Checking the internal errors, Update database production, providing support at L2 level. Resolve advanced technical issues that are escalating from L1 support. Responsible for solving customer queries via email and calls. Escalating the dependencies to the relevant teams for any assistance. Working on CRM tools like (ZOHO), for validation /error. Provides best resolution by proper method and procedures & provides first time resolution. ERP production system go live dealers (support of SAAS base application) and explain functionality. Assisted in automation using workflows and assignment rules. Supported module customization, user roles, and permissions. Maintain a high level of customer satisfaction through professional communication. Collaborating the data for new requirements and transition for development.
Back Office Executive
Laxmi Coal Corporation
Jan 2022 - Jun 2022
Working as back-office executive. Managing the data in MS Excel regarding the firm. Handling customer queries. Maintain daily Excel sheet of working and making payments.
Administrator
Design Centre (Cad Centre)
Jan 2019 - May 2020
Administrative support for all data entry on daily basis with MS Excel. Created customer contact letters and maintained sales account information with MS word and Excel. Handling checks and daily check reconciliation statement. Operating Computer and Internet, receiving and replying to emails. Coordinate Communications, track and follow up on request, filed expense report & Answering phone calls. Assist front office in preparing, scheduling and organizing meetings, events and appointments.
Back Office Executive
Shree Vibgyor Offset Press
Dec 2020 - Nov 2021
Settlements, clearances, record maintenance, regulatory compliance, accounting. To maintain all the production dates of the company. Rechecking all the production correctly maintaining all the records of vouchering and maintaining financial data of the company. Maintaining the data in Excel. Operating data entries.
Education
Bachelor of Commerce - RTMNU
- 2019 · Afghanistan
H.S.C. - Maharashtra State Board
- 2015 · Afghanistan
S.S.C. - RTMNU
- 2013 · Afghanistan
Certifications
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Skills (14)
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