Skills & Expertise (10)
Work Experience
Engineering Support Specialist
Meilisearch
11-2024 - Present
Provided technical support to developers integrating the Meilisearch engine. Troubleshot installation, indexing, and performance issues in various environments. Escalated bugs and worked closely with engineering to resolve them quickly. Created product usage guides and contributed feedback for improving developer experience.
Warehouse Supervisor
Gorillas
08-2021 - 11-2022
Led and trained a team of 10 staff in a fast-paced logistics environment. Managed stock and adapted to real-time changes in customer demand.
Housekeeper Supervisor
Ramada Resort
07-2023 - 05-2024
Supervised hospitality staff and ensured consistent service quality.
IT Help Desk / Facilities Supervisor
Accenture
03-2013 - 11-2018
Delivered remote technical support via phone and ticketing systems. Used ITSM and CRM tools (e.g., Siebel) to manage incident resolution and service requests. Produced performance reports and identified areas for operational improvement.
Education
Full Stack Developer Bootcamp
2024 - 2024 · Spain
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Availability Details
Visa Status
No Visa
Relocation
Open to Relocation
