Master Muskan
Associate Technical Consultant
About
I am a highly motivated and skilled individual with a passion for technology and problem-solving. With a strong background in Information Technology and experience in AI development, I am constantly seeking new challenges and opportunities to expand my knowledge and skills. I am a quick learner and a team player, always willing to go the extra mile to deliver exceptional results.
Skills & Expertise (13)
Work Experience
Associate Technical Consultant
Perficient
May-2024 - Present
Developed and trained an AI-powered backend system for IT ticket triaging, SLA monitoring, and automated L1 responses.
Research and Development Intern
Samsung Remote
December-2022 - August-2023
Designed an image processing pipeline to extract key fields from government-issued IDs, increasing data extraction efficiency by 90%.
Education
B.Tech in Information Technology
2020 - 2024 · India
Senior Secondary Education
2017 - 2019 · India
Certifications
Certificate of Completion
Samsung Remote · 2023
Research and Development Internship
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Profile Overview
Availability Details
Visa Status
No Visa
Relocation
Open to Relocation
