About
MS Dynamics CRM Technical professional with 2 years of experience in CRM customization, workflows, plugins, and integrations, along with expertise in Power Platform (Power BI, Power Apps). Skilled in SQL, DAX, and building scalable data models and dashboards. Experienced in delivering data-driven CRM solutions by collaborating with stakeholders.
Skills & Expertise (27)
Work Experience
MS Dynamics CRM Technical Consultant
Kainsara Infraprojects Pvt. Ltd.
Jun 2024 - Present
Customized and configured MS Dynamics 365 CRM (entities, forms, views, Business Process Flows) to support Sales module requirements. Developed workflows and Power Automate flows for lead management and process automation. Integrated CRM data with Power BI to design and deploy dashboards for sales performance and pipeline tracking. Built and optimized data models with DAX measures to deliver KPIs such as revenue, win rate, and conversion metrics. Utilized SQL/Dataverse for data extraction and transformation, ensuring data accuracy. Collaborated with stakeholders to deliver scalable CRM solutions aligned with business objectives.
Education
B. Tech, Computer Science - Padmanava College of Engineering, Rourkela, BPUT (ODISHA)
- · Afghanistan
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Skills (27)
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