About
Results-driven Associate Analyst with experience in audit risk assessment, background verification, and quality assurance, combined with a strong foundation in data analytics. Proven ability to analyze data, ensure compliance, improve processes, and deliver accurate insights using Python, SQL, Advanced Excel, and Power BI. Seeking to transition into a Data Analyst role to drive data-informed decision-making.
Skills & Expertise (15)
Work Experience
Process Associate, Client Technology Solutions (US Payroll)
ADP Management Services
Oct 2021 - Jul 2024
Managed payroll system access and documentation for approximately 30 US clients daily, ensuring accuracy and adherence to SLAs. Served as primary point of contact for client queries via email and phone, resolving issues within 24 hours. Collaborated cross-functionally to streamline processes and enhance service delivery, improving client satisfaction. Consistently met performance metrics and achieved 100% of quarterly targets, contributing to client retention. Developed strong data handling, reporting, and problem-solving skills in a fast-paced, deadline-driven environment.
Associate Analyst, Audit & Assurance
Deloitte
Mar 2025 - Present
Conduct comprehensive background verification and risk assessments for prospective audit clients to support informed client acceptance decisions. Evaluate client integrity, regulatory compliance, and potential risk factors in alignment with Deloitte’s global risk and compliance standards. Collaborate with engagement teams to ensure timely and accurate completion of pre-audit risk assessments and documentation. Analyze verification data to identify patterns, report insights, and contribute to continuous process improvement initiatives. Perform manual testing for Deloitte’s Omnia audit platform, executing test cases, validating system behavior, and documenting defects. Coordinate with product and development teams to retest fixes and ensure system stability prior to deployment, improving tool reliability.
Education
Bachelor of Commerce (Taxation) - S.T. Mary’s Centenary Degree College
2018 - 2021 · Afghanistan
Advanced Certificate Program in Data Analytics - Coding Ninjas
- 2024 · Afghanistan
