About
Investigation and Risk Operations professional with experience in fraud detection, transaction monitoring, suspicious activity investigations, and operational compliance within high-volume environments. Skilled in analyzing transactional patterns, identifying fraud risks, conducting investigations, and maintaining SLA/KPI targets with high accuracy. Experienced in stakeholder collaboration, escalation handling, and customer issue resolution. Proficient in SQL, Excel, Power BI, and data-driven risk analysis. Strong understanding of AML/KYC fundamentals, fraud prevention, dispute investigations, and financial crime operations. Seeking opportunities in Fraud Operations, Dispute Resolution, Financial Crime Compliance, and Risk Analytics.
Skills & Expertise (30)
Work Experience
Transaction Risk Investigator
Amazon
Feb 2025 - Present
Investigate suspicious transactions, account activities, and behavioral patterns to identify potential fraud, policy violations, and operational risks. Conduct transaction monitoring and risk assessments using internal tools, SQL, and Excel to detect anomalies and support fraud prevention initiatives. Perform high-volume investigations while maintaining 99.43% decision accuracy, meeting strict SLA and quality targets. Review transaction histories, user activity, and risk indicators to identify suspicious patterns and support informed investigation outcomes. Handle escalations and collaborate with internal stakeholders to resolve customer-related issues efficiently. Support fraud detection improvements by validating transactional cases and contributing to AI-driven risk detection enhancements. Ensure adherence to internal policies, operational controls, and compliance standards during investigations.
Education
B.Tech – Mechanical Engineering - Chiranjeevi Reddy Institute of Technology
2022 - 2025 · Afghanistan
Certifications
Preventing Money Laundering for Seller Function in APE/APUK
· 2025
DPS global sanctions training
· 2025
Global SEP, SPECT, SPR, and BPBO Data Information Security
· 2025
Managing Effectively With AI
· 2025
RCS Global Breach Management Training
· 2024
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Profile Overview
Availability Details
Relocation
Open to Relocation
Skills (30)
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