About
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Skills & Expertise (23)
Work Experience
Assistant Category Manager
DMart - Avenue Supermarts Ltd
Nov 2020 - Jun 2023
Executed category strategies that contributed to 10% growth in Electronics department sales. Negotiated with suppliers resulting in 12% reduction in procurement costs, earning Exemplary Performance Award. Managed team operations and optimized distribution channels through data-driven analysis. Developed marketing campaigns that increased market share by 20%, receiving Best Marketing Strategy award.
ServiceNow Developer
Aboveo Services
Jun 2023 - Present
Customized ServiceNow components including Business Rules, Script Includes, and UI Policies to address complex business requirements. Implemented client-side and server-side scripting solutions to enhance platform functionality and user experience. Developed and optimized Service Catalog items with advanced workflows for streamlined request fulfilment. Created custom tables and fields to extend platform capabilities based on specific business needs. Managed data imports using Import Sets and Transform Maps for accurate CMDB population. Designed and maintained interactive dashboards and reports to track key performance indicators. Coordinated deployment activities through update set management across development environments. Resolved incident tickets and implemented enhancements to improve platform stability.
Education
Post Graduate Diploma in Management (Human Resources) - Acharya Nagarjuna University
2019 - 2020 · Afghanistan
Master of Business Administration (Finance) - Andhra Loyola Institute of Engineering & Technology
2018 - 2020 · Afghanistan
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Skills (23)
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