About
Around 4.5 years of IT experience in ITSM modules of ServiceNow and Ivanti Development, Administration and Testing. Proficient in Requirement Gathering, solution designing and implementing business requirements. Able to work independently and in a team environment.
Skills & Expertise (20)
Work Experience
ServiceNow Administrator and Developer
ITC Infotech
Jun 2019 - Feb 2022
C&D Enhancements and Support. The ServiceNow platform supports the incident and request management process with the ability to log incidents, classify according to impact and urgency, assign to appropriate groups, escalate, and manage through to resolution reporting.
Ivanti ITSM consultant
Phoenix Digital Technologies
Feb 2022 - Oct 2023
Ivanti ITSM/ITAM/Patch Management Foundation and Customization. This package provides a solid starting point for ITSM/ITAM/Patch Management solution. To delivery prepaid packages to the customers for long term benefit. Used best practices and Ivanti methodologies to the maximum to deliver the project.
Education
B. Tech in ECE
- · Afghanistan
Certifications
No certifications added yet
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Availability Details
Visa Status
Citizen
Relocation
Open to Relocation
Skills (20)
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