sharavathi vajjalad

Associate Network Engineer

Bangalore-560097, Karnataka 3+ yrs exp 91 · Outstanding

About

Results-oriented professional with 3 years of experience across Wizlite Innovation Centre Pvt. Ltd. and SSES E-Safety Solutions Pvt. Ltd., with hands-on experience in Power BI, SQL, ServiceNow, Excel, data analysis, reporting, and technical operations. Skilled in developing dashboards, analyzing datasets, preparing MIS reports, managing ServiceNow tickets, and supporting technical projects. Experienced in transforming operational data into structured reports and meaningful insights while coordinating with cross-functional teams.

Skills & Expertise (23)

Power BI Advanced

8.0/10

Years Exp

Problem Solving Advanced

8.0/10

Years Exp

Good Communication Advanced

8.0/10

Years Exp

Adaptability Advanced

8.0/10

Years Exp

Team Work Advanced

8.0/10

Years Exp

SQL Intermediate

7.5/10

Years Exp

Initiative Intermediate

7.5/10

Years Exp

Flexible Intermediate

7.5/10

Years Exp

Time management Intermediate

7.5/10

Years Exp

Organization Skills Intermediate

7.5/10

Years Exp

Dashboard Development Intermediate

7.0/10

Years Exp

Data Validation Intermediate

7.0/10

Years Exp

Data Cleaning Intermediate

7.0/10

Years Exp

Data Analysis Intermediate

7.0/10

Years Exp

Microsoft Excel Intermediate

7.0/10

Years Exp

Microsoft Word Intermediate

7.0/10

Years Exp

Microsoft Office 365 Intermediate

7.0/10

Years Exp

KPI Reporting Intermediate

6.5/10

Years Exp

MIS Reporting Intermediate

6.5/10

Years Exp

ServiceNow Intermediate

6.5/10

Years Exp

Canva Intermediate

6.0/10

Years Exp

Google Workspace Intermediate

6.0/10

Years Exp

Adobe Express Intermediate

5.5/10

Years Exp

Work Experience

Technical Support Engineer

SSES E-Safety Solutions Pvt Ltd

Jun 2025 - Present

Handle technical operations related to CCTV surveillance systems, IP/HD cameras, networking, biometric systems, and security solutions. Support installation, configuration, troubleshooting, and maintenance of CCTV and related security infrastructure. Prepare technical quotations, project documentation, reports, and customer-related records. Manage and analyze operational data using Microsoft Excel and Power BI for reporting and monitoring purposes. Coordinate with customers, technicians, vendors, and internal teams to ensure timely completion of technical activities. Support preparation of MIS and operational reports for management review. Create professional PowerPoint presentations, promotional materials, posters, and business documents for company activities. Maintain accurate project, customer, inventory, and service-related information. Provide technical support and troubleshoot issues related to surveillance and networking systems.

Associate Network Engineer

Wizlite Innovation Centre Pvt Ltd

Jul 2023 - May 2025

Worked with Power BI to develop interactive dashboards and reports for business and operational analysis. Analyzed data to identify trends, discrepancies, and actionable insights. Used ServiceNow for incident and request management, ticket tracking, status updates, and SLA monitoring. Used SQL to extract, filter, join, and analyze data from databases. Performed data cleaning, validation, and transformation to improve data accuracy. Supervised teams, ensured timely completion of project deliverable, and maintained documentation. Liaised with district officials and stakeholders for smooth project implementation. Monitored data collection, evaluated project performance, and prepared periodic progress reports. Managed field teams, reporting, and government–company communication. Ensured timely delivery of program objectives and maintained administrative records.