About
Detail-oriented and analytical aspiring Data Analyst with a strong foundation in data cleaning, analysis, and visualization. Proficient in Excel, SQL, and data reporting with a passion for transforming raw data into actionable insights. Seeking an entry-level opportunity to contribute to data-driven decision-making and grow in analytics.
Skills & Expertise (19)
Work Experience
Junior Support Engineer
Glow Touch Technologies
Sep 2020 - Dec 2021
Developed innovative solutions to enhance processes, technology, and team collaboration. Explored new methods to resolve issues, driving improvements in overall operational efficiency.
Senior Support Engineer
Glow Touch Technologies
Dec 2021 - Apr 2022
Oversaw comprehensive staff onboarding, including soft skills and technical training. Utilized exceptional communication skills to clarify complex technical concepts for new hires.
Team Lead - Support Operations
Glow Touch Technologies
Apr 2022 - Feb 2025
Have end-to-end management experience of a WordPress-based platform supporting learners. Managed content creation, optimization, and publishing workflows in collaboration with content and marketing teams. Handled bug fixing, performance optimization, security hardening, and uptime monitoring, ensuring website reliability. Collaborated with marketing, operations, finance, and content teams to align website initiatives with business goals. Tracked and reported on KPIs, traffic trends, SEO performance, and website health metrics.
Education
Bachelor of Engineering in Electrical and Electronics - St Joseph Engineering College
- 2020 · Afghanistan
Certifications
AI Tools Workshop
Be10x · 2026
Data and Business Analytics Training
TechTip24 by Aditi Gupta · 2025
Data Analytics Workshop
Skill Nation by Jatan Shah · 2025
Data Analytics Workshop
TechTip24 by Aditi Gupta · 2025
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Profile Score Breakdown
Profile Overview
Availability Details
Visa Status
Need Sponsorship
Relocation
Depends on Offer
