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Skills & Expertise (15)
Work Experience
Desktop Engineer
ExpertSource Global Services
Dec 2025 - Present
Maintained 100% infrastructure uptime for a US-based process by executing proactive monitoring with PRTG and adhering to strict high-availability and security standards. Enterprise-level L1/L2 diagnostics, preventive maintenance, component replacement for desktops/laptops, and centralized network printer/print server configuration. Ensured Endpoint & Network Integrity and optimized network efficiency by configuring SSL VPNs.
Sr. IT Executive
One Point One Solutions Limited
Apr 2024 - Nov 2025
Spearheaded infrastructure lifecycle operations, including daily server backups, data recovery, and hardware/software upgrades to maintain 100% asset accountability. Administered enterprise identity and network services by managing Active Directory permissions and resolving L1/L2 DNS, DHCP, and LAN/WAN connectivity issues.
Education
B.Sc. in Information Technology - Rajiv Gandhi College (University of Mumbai)
2020 - 2023 · Afghanistan
Diploma in Cloud Computing with AI - Jetking Vashi
- 2026 · Afghanistan
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Skills (15)
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