Sujan Rahman

Associate Data Analyst

Kolkata, India 1+ yrs exp 88 · Excellent

About

MCA-qualified Operations professional with experience in transaction processing, data validation, exception handling, reporting, and process improvement within a US insurance operations environment. Skilled in Microsoft Excel, Power BI, SQL, and Python for data cleaning, analysis, reporting, and visualization. Experienced in working with high-volume operational data, identifying discrepancies and trends, maintaining data accuracy, and supporting process efficiency. Seeking to leverage strong analytical, problem-solving, and operations experience as an Associate Data Analyst.

Skills & Expertise (49)

Microsoft Excel Advanced

7.0/10

Years Exp

Exploratory data analysis Intermediate

6.4/10

Years Exp

Pandas Intermediate

6.0/10

Years Exp

Dashboards Intermediate

6.0/10

Years Exp

Data Visualization Intermediate

6.0/10

Years Exp

Conditional Formatting Intermediate

6.0/10

Years Exp

Ifs Intermediate

6.0/10

Years Exp

If Intermediate

6.0/10

Years Exp

Countifs Intermediate

6.0/10

Years Exp

SUMIFS Intermediate

6.0/10

Years Exp

XLOOKUP Intermediate

6.0/10

Years Exp

VLOOKUP Intermediate

6.0/10

Years Exp

Pivot Tables Intermediate

6.0/10

Years Exp

NumPy Intermediate

6.0/10

Years Exp

Python Intermediate

6.0/10

Years Exp

SQL Intermediate

6.0/10

Years Exp

Power BI Intermediate

6.0/10

Years Exp

Select Intermediate

6.0/10

Years Exp

WHERE Intermediate

6.0/10

Years Exp

GROUP BY Intermediate

6.0/10

Years Exp

HAVING Intermediate

6.0/10

Years Exp

Joins Intermediate

6.0/10

Years Exp

Subqueries Intermediate

5.5/10

Years Exp

Window Functions Intermediate

5.5/10

Years Exp

CTEs Intermediate

5.5/10

Years Exp

KPIs Intermediate

5.5/10

Years Exp

Aggregate Functions Intermediate

5.5/10

Years Exp

Data Manipulation Intermediate

5.5/10

Years Exp

Operations Analytics Intermediate

5.5/10

Years Exp

Transaction Processing Intermediate

5.5/10

Years Exp

Exception Handling Intermediate

5.5/10

Years Exp

Quality assurance Intermediate

5.5/10

Years Exp

Process Documentation Intermediate

5.5/10

Years Exp

Continuous Improvement Intermediate

5.5/10

Years Exp

Data Cleaning Intermediate

5.5/10

Years Exp

Case Intermediate

5.5/10

Years Exp

Interactive Reports Intermediate

5.5/10

Years Exp

Data Transformation Intermediate

5.5/10

Years Exp

Power Query Intermediate

5.5/10

Years Exp

Process Improvement Intermediate

5.5/10

Years Exp

Operational Reporting Intermediate

5.5/10

Years Exp

KPI Analysis Intermediate

5.5/10

Years Exp

Root Cause Analysis Intermediate

5.5/10

Years Exp

Anomaly Detection Intermediate

5.5/10

Years Exp

Trend Analysis Intermediate

5.5/10

Years Exp

Data Analysis Intermediate

5.5/10

Years Exp

Data Validation Intermediate

5.5/10

Years Exp

Oops Concept Intermediate

5.0/10

Years Exp

Object Oriented Programming Intermediate

5.0/10

Years Exp

Work Experience

Advisor 1, Transaction Processing [Operations Group - Life Insurance]

Concentrix Daksh Services India Private Limited

Jan 2025 - Present

Processed 70-80 policy servicing transactions daily for a U.S. insurance client, achieving 100% quality and meeting all SLA requirements. Executed beneficiary changes, updates to names and addresses, ownership transfers, delegation of authority requests, policy renewals, replacements, and premium/loan payment transactions with high accuracy. Validated policy documents, identified discrepancies, and coordinated with customers and internal teams to efficiently resolve issues. Developed and maintained Microsoft Excel reports to track productivity, monitor workflow, and support operational performance analysis. Collaborated with cross-functional teams to enhance process efficiency, reduce processing errors, and deliver timely, high-quality service.