About
Customer Service Associate with 5+ years of Amazon experience transitioning to Data Analytics. Skilled in Excel, SQL (Intermediate), Power BI, Google Sheets and KPI reporting. NIELIT Data Analytics training in progress.
Skills & Expertise (8)
Excel Intermediate
7.5/10
3
Years Exp
Data Analysis Intermediate
7.0/10
3
Years Exp
KPI Monitoring Intermediate
7.0/10
3
Years Exp
SQL Intermediate
6.5/10
2
Years Exp
Data Cleaning Intermediate
6.5/10
3
Years Exp
Power BI Intermediate
6.0/10
2
Years Exp
Dashboard Reporting Intermediate
6.0/10
2
Years Exp
Power Query Intermediate
5.5/10
2
Years Exp
Work Experience
Customer Service Associate
Amazon
Oct 2020 - Present
Managed customer queries, maintained SLA/KPIs, analyzed trends, collaborated with teams and ensured process compliance.
Education
B.Sc. Computer Science - Savitribai Phule Pune University
- 2019 · Afghanistan
Certifications
No certifications added yet
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Profile Score Breakdown
📷 Photo 10/10
📄 Resume 10/10
💼 Job Title 10/10
✍️ Bio 10/10
🛠️ Skills 13/20
🎓 Education 10/10
⏱️ Experience 15/15
💰 Rate 0/5
🏆 Certs 0/5
✅ Verified 5/5
Total Score 83/100
Profile Overview
Member sinceJul 2026
Skills (8)
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