AMLAN DEB
Customer Success & Sales Support professional
About
Customer Success & Sales Support professional with 3 years of experience in customer engagement, onboarding, training support, and operational coordination. Skilled in delivering high-quality customer experiences, supporting product adoption, CRM tracking, and cross-functional collaboration. Proven ability to improve customer satisfaction by 25% and streamline workflows by 30%. Strong interest in edtech, customer success, and sales operations.
Skills & Expertise (14)
Work Experience
Investigator
Amazon India
Jan 2022 - Jan 2025
Handled customer interactions, email support, and case resolution. Improved resolution efficiency by 20% through process improvements. Worked with internal systems for tracking, reporting, and operational insights.
Education
B.Sc. Microbiology
2019 - 2022 · Afghanistan
Certifications
No certifications added yet
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Availability Details
Relocation
Open to Relocation
Skills (14)
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