About
To work in an environment which encourages me to succeed and grow professionally where I can utilize my skills and knowledge appropriately.
Skills & Expertise (6)
Work Experience
Store in charge
Airtel private Ltd
Jan 2024 - Present
Led a team of employees, fostering a culture of excellence and continuous improvement that resulted in a 25% increase in customer satisfaction scores. Implemented a comprehensive training program for staff, improving product knowledge and sales skills.
Customer service specialist
Croma tata enterprise
Jan 2020 - Jan 2024
Greeted customers, located merchandise, and rang up purchases for 20 plus customer daily. Gave proper training to junior staff because promoted in senior staff.
Business development executive
Voip office
Jan 2018 - Jan 2020
Spearheaded the expansion of voip service sales in international markets, developed and executed innovative market research strategies.
Customer service executive
Concentrix
Jan 2016 - Jan 2017
Manage a high volume of inbound calls, Demonstrated ability to handle customer inquiries and complaints, ensuring customer satisfaction
Education
B. B. A - S. P university
- · Afghanistan
G. H. S. E. B - L. B. S. V
- · Afghanistan
G. S. E. B - L. B. S. V
- · Afghanistan
