Back to Developers

Prabha Sankar P T

Customer Service Associate

Palakkad, Kerala, India

Profile Score

About

No bio added yet

Skills & Expertise (23)

Excel Advanced

7.3/10

Years Exp

Data Analysis Intermediate

7.1/10

Years Exp

stakeholder communication Intermediate

7.0/10

Years Exp

Multitasking Microsoft Office Suite Data Modeling Dashboard Creation Power Query Pivot Tables Advanced Functions Microsoft Excel Google Sheets Python fundamentals SQL Deadline management Logistics Coordination Amazon Connect Support tools CRM Vendor Communication Power BI Reporting Process Optimization

Work Experience

Customer Service Associate

Amazon

May 2022 - Jul 2024

Handled high-volume inquiries across voice, email, and chat, ensuring accurate and timely resolution. Provided first-tier technical and operational support while escalating complex issues effectively. Collaborated with cross-functional teams to enhance process clarity and knowledge sharing. Generated and analyzed data reports to identify trends, delays, and areas for improvement. Maintained strong performance in high-pressure, deadline-driven environments.

Education

Bachelor of Engineering in Computer Science - JCT College of Engineering and Technology

2017 - 2021 · Afghanistan

Certifications

Certified Data Analyst – Data Analytics + Python Career Track

Skillovilla · 2025

Interested in this developer?

Profile Score Breakdown

📷 Photo 10/10

📄 Resume 10/10

💼 Job Title 10/10

✍️ Bio 0/10

🛠️ Skills 20/20

🎓 Education 10/10

⏱️ Experience 5/15

💰 Rate 0/5

🏆 Certs 5/5

✅ Verified 5/5

Total Score 75/100

Profile Overview

Member sinceMar 2026

Availability Details

Visa Status

Citizen

Relocation

Open to Relocation

Skills (23)

Click a skill to find developers with the same skill

Excel Data Analysis stakeholder communication Multitasking Microsoft Office Suite Data Modeling Dashboard Creation Power Query Pivot Tables Advanced Functions +13 more

Similar Profiles

Enterprise1 Customer

CEO

$10/hr

Gopalakrishnan K

Customer Support Associate

$15/hr

Priyanka Gupta

Customer Support Representative

Maram Subrahmanyam

Customer Care Executive

View All Developers →